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Unknown Story

Storyboard Text

  • Approach
  • Hello! I was looking to purchase a gift for my friends baby.
  • Good afternoon! Welcome to All things Kids.
  • Determine The Customer's Needs
  • I'm not sure. I do know my friends family is obsessed with Tacos and even call the baby Taquito. So I wanted to so something Taco related
  • Where you looking for anything specific today?
  • Presenting Product / Overcoming Objections
  • OMG! They are perfect
  • I have the perfect thing for you. It's our new Taco Booties!
  • The salesperson spots the customer walk into the store . So she decides to approach her and greet her. After greeting her back the customer lets the salesperson know what she's looking for.
  • Close the Sale
  • I think this would be all
  • Can I help you with anything else
  • The salesperson asks the customer for any details that's could help her find the perfect gift. The customer lets her know that the family has a taco obsession. So the salesperson thinks of the perfect gift for her.
  • Suggestion Selling
  • AMAZING! I'll take them both.
  • We actually have a matching T-shirt that would go great with the Booties. Plus you get an extra 15% off the item with the purchase of a T-shirt 
  • The salesperson brings out their newest product the Taco Booties. Which by the Customers reaction are exactly what she was looking for.
  • Follow up
  • 558-9836
  • After finding the perfect gift for her the Salesperson asks the customer is she needs anything else before closing the sale. Customers lets her know that was all. However, the salesperson remember she has one more item to offer.
  • She remembers the matching t-shirt that goes along with the Taco Booties. So she offers a deal to the customer which she accepts.
  • Let's Taco bout it 
  • Days after she made the purchase the customer receives a text message from the store to make sure she was satisfied with her purchase.
  • Hi Zoe! Thank you for shopping with All things Kids! I hope you enjoyed your product. If you have any further questions feel free to text back. Thank you!
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