Simple Direct Commands; Calming tone, volume, cadence; Deescalating words.
Why is Jill so upset? This is Intense....
Jack! you are a terrible lab partner! You don't do any work and make me do all of it! I don't understand how to do this stupid lab anyway! Blarg! Blarg! Blarg!
I better get over there to calm things down...
Hey Jill. Let's take a break. I know this is a tough lab. Lets go out into the hall. You can leave your things here.
Why are you frustrated? How can we make today be a good day? I know it can be hard to work with others sometimes. I paired you with Jack because he needs some help with the lab. When your ready come on back to the class. I'll stop by to help with the assignment.
Ok. I didn't know that he needed help. I'll come back in a minute. Thanks.
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