Support After (AD)

Support After (AD)

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Storyboard Description

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Storyboard Text

  • From the Thingie Team
  • At the Support Desk
  • I have a problem with my thingie!
  • At the Support Desk
  • No problem, here's the answer
  • Narrator: Thingie Team delivers the thingie and trains all staff in its use
  • Customer contacts Management
  • I want a bigger and better thingie...
  • Narrator: A customer calls the helpdesk
  • New implementations
  • How can we help?
  • Narrator: Support calmly refers to manual and gives the answer
  • Customer talks to other customers
  • I need a new thingie...
  • Narrator: Customer compliments the product and wants more functionality.
  • Narrator: SMEs implement extra functionality
  • Narrator: Happy customer spreads the good word
  • Well, my thingie is the best ever!
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