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Storyboard Text

  • What should I do with the tickets that are assigned to me?
  • Any tickets assigned to you either demand an action from your end or you need to resolve the tickets if the issue is resolved.
  • How do I find those tickets?
  • To find out if you have tickets assigned to you, please visit your ticket lobby at and look for "Open Tickets Assigned to Me" link.
  • Really, let me check that. Oh my god, I have 10 tickets assigned to me. How to avoid this in future?
  • To avoid this in future, please make sure to check the tickets assigned to you on a daily basis and resolve them.
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