What should I do with the tickets that are assigned to me?
Any tickets assigned to you either demand an action from your end or you need to resolve the tickets if the issue is resolved.
How do I find those tickets?
To find out if you have tickets assigned to you, please visit your ticket lobby at https://tt.amazon.com/ and look for "Open Tickets Assigned to Me" link.
Really, let me check that. Oh my god, I have 10 tickets assigned to me. How to avoid this in future?
To avoid this in future, please make sure to check the tickets assigned to you on a daily basis and resolve them.
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