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Storyboard Text

  • I'LL CONNECT YOU NOW.
  • HELLO, EMERGENCY SERVICE OPERATOR. WHICH SERVICE DO YOU REQUIRE?
  • TELL THEM IF YOU NEED THE AMBULANCE, FIRE OR POLICE SERVICE.
  • THE OPERATOR WILL NOW TRANSFER YOU TO THE AMBULANCE SERVICE.
  • GIVE YOUR ADDRESS IF YOU CAN, IF YOU'RE NOT SURE THEN TRY TO DESCRIBE THINGS YOU CAN SEE AROUND YOU.
  • AMBULANCE SERVICE,
  • WHAT'S THE ADDRESS OF THE EMERGENCY?
  • WHERE ARE YOU?
  • WHAT IS THE TELEPHONE NUMBER YOU'RE CALLING FROM?
  • TELL ME EXACTLY WHAT WAS HAPPENED?
  • DON'T WORRY IF YOU DON'T KNOW THE NUMBER, BUT IT'S ALWAYS GOOD TO KEEP YOUR BE A 999 HERO CARD WITH YOU.
  • GIVE AS MUCH DETAIL AS YOU CAN ABOUT WHAT HAS HAPPENED.
  • HOW OLD ARE THEY?
  • ARE THEY CONSCIOUS?
  • IF YOU DON'T KNOW THE PERSON'S AGE, GUESS - ARE THEY OLD OR YOUNG?
  • THIS MEANS 'ARE THEY AWAKE'?
  • PLEASE STAY ON THE PHONE.
  • ARE THEY BREATHING?
  • HELP IS ON IT'S WAY!
  • IF THE PERSON IS NOT AWAKE, YOU CAN TELL IF THEY ARE BREATHING BY PUTTING YOUR HAND ON THEIR CHEST NEAR THEIR HEART AND SEE IF IT GOES UP AND DOWN.
  • NOW I JUST NEED TO ASK YOU A FEW QUESTIONS.
  • THANK YOU!
  • why is important to call 999 when person need emergency services?
  • When you call 999, an operator will ask you which emergency service you need.
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