Conflict Heather has to complete her good deed to get her badge . "Melody and Anne Marie and I all had the same number of badges thought, The most of any in the troop, and i wasn't about to let either of them get ahead of me." Risa is coming into miss Benson's house and heather is afraid that she is going to ruin her time to get her good deed badge. " wait," the girl said "I'll come with you"
Theme The theme is don't judge people based on the first impression. "Kind of a reddish brown. But it was a tangled mess. I'll swear she'd pulled it into a ponytail that morning without ever passing it by a brush. "Risa tossed her head. Her pretty chestnut hair has been brushed that morning, and it flowed with the movement like a house's tail."
Characterization Heather is judgmental because she judges Risa because when they met wasn't the best time to meet. "Their hair wasn't combed either, and their noses were snotty.... I decided maybe reading to a blind woman wasn't so bad after all and turned to knock on the door. "Can you imagine that? An oatmeal cookie in your pocket"