Cyber

Cyber

Storyboard Text

  • Hello welcome to tech support how may I help you today.
  • HI, my Iphones battery is draining way to fast and I dont know how to fix it, so your going to tell me how to do it.
  • OK, well have you cleared junk space on your phone yet.
  • No, what will that do.
  • This will delete any useless things on your phone that it saves like spam or ads.
  • How do would I do this.
  • First go the app store and download an app called clean master and from there you click the button that says "clear your junk trash."
  • It worked but my phone is still draining really fast.
  • That seems to of helped a lot do you have anything else that can help.
  • Ok, another thing you can do close any tabs that are open that you are not using at the time, this will help with lag and the battery issue.
  • Yes, give me one second please, OK next try and see if your phone has any updates by going into your settings and updating it. If it does need an update then update it and should help with the battery.
  • Is there anything else that I can help with today.
  • OK it looks like i was three updates behind and after I have done them now my phone is working fine and the battery is not draining at light speed.
  • Nope I think that is it thanks for the help, have a good day.
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