In this scene, you see Maria (brunette) welcoming Melissa (blonde) to her spa
Maria: (standing with perfect posture) Welcome to the Opal Spa (smiling)
How can I help you today?
Melissa: (grinning) Hello, I was wondering if I can get a facial today?
Maria: Of course! What kind of facial would you like to get today?
Melissa: I would like to get your hydrafacial if possible? My skin has been very dry lately with all of this heat.
Maria: of course, come this way! (Smiling and showing Melissa the way)
With the friendly tone of voice, constant smiling Maria really show Melissa a great example of customer service using different non-verbal techniques.