job interview

job interview
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  • I'm here to apply for the position of the bank teller. 
  • Hello, what job are you here for?
  • I just earned my GED.
  • Okay, great! So first question, what level of education did you finish?
  • I once had this customer who wanted a refund on something. The employees weren't authorized to do that without a manager there. I had to end up calling the manager and telling him about it after I calmed the customer down and explained that I wasn't authorized to do that.
  • Tell me about a time where you had to deal with a difficult customer.
  • No but I've worked as a cashier before. I got moved up to manager and had to handle the money drawer after every shift.
  • Have you ever been employed at a bank before? Have you ever worked with money?
  • I think the most important part is keeping your customers happy and helping them to the best of your ability.
  • What do you think is the most important part of good customer service?
  • Alright, thank you for your time today, we'll be in touch.
  • Alright thank you for your time too.
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