FACL angry customer 2

FACL angry customer 2

Storyboard Text

  • I know that you are upset because of this, I will go and talk to my team and see what I can do for you. However, I do need you to change your tone with me. 
  • Please stop yelling at me, I understand you are frustrated, and I would like to try and help you. The exam fee was $70, The rabies vaccine was $65, and the DHPP vaccine was 50$ 
  • I HAVE OWNED DOGS IN THE PAST AND MY LAST VET NEVER CHARGED ME THIS MUCH
  • After talking to my team, we are willing to offer you 20% off your bill since this is your first visit. Future visits will be full price if you chose to return to us.
  • Okay, I will accept the 20% off
  • Your new total is $148 
  • Thank you 
Over 20 Million Storyboards Created
Storyboard That Family