Pg. 84 - "Images of Society"
Deborah Tannens theory:
Men feel women apologize too much, they think this deprecates the women. But women see it as keeping both speakers on an equal level. So neither may feel bad for taking the majority of blame.
Bill asks Linda about his dry cleaning that she was supposed to pick up after work. But Linda forgot to stop at the dry cleaners.
Bill, I am so sorry i completely forgot. Please forgive me, I'm so sorry.
Its fine. I should have reminded you.
I wish she wouldn't make such a big deal about this, I said it was okay. Its just laundry...