Unknown Story
Updated: 6/4/2020
Unknown Story
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  • 4. Overcome Objections
  • 1. Greet the Customer
  • Hi! I'm Kyle, how are you doing today?
  • Hi, I'm Mehak! I'm doing well today, thanks for asking!
  • 2. Find the Customer's Needs
  • 5. Close the Sale
  • I see you're looking at our newest pieces, is there anything in particular you're looking for?
  • Yes, actually, I need work attire-blue specifically, that will also last.
  • 6. Perform Suggestion Selling
  • 3. Present the Product
  • Well, these new, silk, button-up shirts from Kaur's Kloset are perfect for work, are comfortable, and are already best sellers. They last because of the quality, imported material, and I also know, personally, that they are long lasting, I've owned some for almost 2 years now.
  • But my concerns are that, especially for this price point, I won't be able to return them if I'm not satisfied, and I'll be left with no uniform.
  • Wow, that all sounds perfect! Ok then, I'll buy them!
  • Well that is no problem! There is a loyalty program and coupon that you can save lots with! Also, the return policy is very flexible-keep the receipt and you're all set! Also, I can show you other collections of work attire to have as a backup.
  • Your 5 shirts from Kaur's Kloset will cost $215.80, but signing up for loyalty program and with the coupons, your total reduces to $147.64!
  • Awesome, that really is such a great deal!
  • May I suggest the matching pants to these shirts as well, or the blazer?
  • No, thank you, that'll be all for today. Maybe next time.
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