Hi, I'm Mehak! I'm doing well today, thanks for asking!
2. Find the Customer's Needs
5. Close the Sale
I see you're looking at our newest pieces, is there anything in particular you're looking for?
Yes, actually, I need work attire-blue specifically, that will also last.
6. Perform Suggestion Selling
3. Present the Product
Well, these new, silk, button-up shirts from Kaur's Kloset are perfect for work, are comfortable, and are already best sellers. They last because of the quality, imported material, and I also know, personally, that they are long lasting, I've owned some for almost 2 years now.
But my concerns are that, especially for this price point, I won't be able to return them if I'm not satisfied, and I'll be left with no uniform.
Wow, that all sounds perfect! Ok then, I'll buy them!
Well that is no problem! There is a loyalty program and coupon that you can save lots with! Also, the return policy is very flexible-keep the receipt and you're all set! Also, I can show you other collections of work attire to have as a backup.
Your 5 shirts from Kaur's Kloset will cost $215.80, but signing up for loyalty program and with the coupons, your total reduces to $147.64!
Awesome, that really is such a great deal!
May I suggest the matching pants to these shirts as well, or the blazer?
No, thank you, that'll be all for today. Maybe next time.