Scenario 2

Scenario 2

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Storyboard Text

  • Step 1
  • Hey did you hear that Coronas are playing soon!
  • Oh really! I must get tickets!
  • Step 2
  • Crap! Other people seem to have student cards
  • Sales Point
  • Step 3
  • Log in using student card
  • Concert Ticket Sales Point
  • Create an account
  • While at work, Piotr hears from a customer that his favourite band are playing a concert soon. He decides he will go buy tickets after work
  • Step 4
  • Concert Ticket Sales Point
  • Piotr arrives at the sales point but sees that other people have student cards when booking their tickets.  He wonders can he only buy tickets if he has a student card. 
  • Step 5
  • Concert Ticket Sales Point
  • Piotr go's to use the slaes point and sees a second option to create an account. 
  • Step 6
  • Piotr decides to buy two tickets as he wants to bring a friend.  He also selects his concert, ticket type and an available date for the concert. 
  • Please select an available date
  • Please select a concert
  • Confirm and proceed to checkout
  • Please select a ticket type
  • Please select quantity of tickets
  • Piotr confirms his ticket and decides to pay with cash and receive change as a voucher which he can use another time. 
  • Print out details and pay at desk
  • Please choose your cash payment method
  • Pay an on duty member of staff
  • Pay with cash and receive change with voucher
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