Robert Johnson Storyboard

Robert Johnson Storyboard

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Storyboard Description

Resolving a requirement for a partner

Storyboard Text

  • I have a customer prospectus but I can't find information about  prices  and Yarn features services in the portal
  • I have resolved this issue before so it should be no problem
  • We are sorry to hear you can't find information  in the partner portal. We’ll look to get what you are looking for promptly
  • “Please provide us with your account details so we can investigate further”
  • I wish this portal had a better structure to find use cases and marketing information quickly. This site is so unfriendly
  • This partner must be very upset, and he needs my help to win that contract
  • I have been browsing for 15 minutes and I could not find the information that I need yet
  • Thank you for your patience, we have come to a solution to your problem, we are sorry you had issues today. I hope you can win that bidding
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