Sunday 03/02/2018, Verona "Cesare is in Verona with his family visiting the city, the day after he has a flight to Berlin at 4.35 pm from Milan Malpensa airport"
"Cesare is checking on Trenitalia app his booked ticket of the train that leaves from Verona the day after at 1.15 pm and will arrive at 2.28 pm in MIlan"
"On Sunday night, unexpected snow covers the northern Italy and the railway system undergoes some problems"
"Fantastic this AI DO!"
"AI DO alerts Cesare about the high probability that the train will be canceled and already presents him an alternative solution to reach Malpensa airport: there is a private car driver at the cost of 250 Euro"
"At 11 am, Cesare receives the official announcement from Trenitalia stating that the train has been canceled. So Cesare confirms to AI DO that he needs to be collected by a driver to get to Milan and AI sends to Trenitalia a refunder request for the deleted train"
"Cesare is on the private car heading to Milan, he is surprised by the efficiency of AI DO"