Robert's starts to miss many deadlines and clients start to get pissed off.
I know I screwed up, I didn't have an option.
Robert and Samantha try to deal with a very bad client called Randall, they try to fix things but he doesn't help out.
After a few days Randall comes back, this time in a really bad mood. He starts being very disrespectful. Robert hits him.
Robert worries clients will leave because of the accident with Randall, but thankfully he founds out of this new invention called the light bulb, and makes plan.
Robert buys light bulbs for the company and they immediatly start working overnight, late packages get turned in and new ones too. Thanks to this customers star to get really happy.
Clients fall in love again with Robert's, everything gets back to normal and now with a lot more clients. Robert fixes his with mad customers and they start doing better than ever before. He also starts with this new addiction... money...