Principal Rudin accuses Willow of cheating on a test. So, he sends her to counseling with Dell Duke. Willow hides the fact that she's going to counseling from her parents.
Willow meets Mai at counseling and they're soon friends. Willow learns how to speak Vietnamese, Mai's "native tongue".
There is an accident where both of Willow's parents are killed. Mai lies to the police, saying they've been family friends for a long time. So, the police jet her stay with the Nguyens until they find a proper home.
Willow moves in with the Nguyens (temporarily). Lenore Cole comes to take Willow and she gives her caseworker a list. She takes her to the foster care. While there, Willow sees a newspaper article about her parents and faints. She hits her head and starts bleeding. The caseworker takes her to a hospital.
Willow goes missing. The foster care and others get a group to help search for her. Dell Duke is one of them. He talks to Mai. Mai finds Willow at the library hiding.
When the foster care needs to visit to ensure the home is child appropriate, the Nguyens put down Dell's apartment and clean it up.