Agile Meets Design Thinking Assignment

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  • I will be meeting Pia the Private Customer tomorrow and need an overview of her insurance situation.
  • Paul the P&C Consultant is preparing tomorrow's agenda.
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  • Searching in our CRM system I would end up with links to another 4 applications - all opening separate windows. What a mess!
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  • Using the new OIO Consult app on my iPad I am able to get a simple overview of all of Pia's contracts with OIO on one screen.
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  • Her vehicle contract for the Suburban she bought last year is up to date, but there is missing coverage for the bigger apartment she moved into 2 months ago.
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  • I start preparing 3 possible offers for a new household contents contract in the app right away. Maybe Pia will sign one of those contracts during the meeting directly on my iPad.
  • In case Pia will inform me about additional valuable objects she bought after moving in I will be able to modify one of those offers and nevertheless get a signature right away.
  • Nice to meet you.
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