Comic Strip 2

Comic Strip 2

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  • Me too!
  • Those are cool, but I don't really think they would be that durable.
  • Some other products we have that are related to this bottle are this water bottle, these sweatbands, and many more products.
  • Suggestion selling is where the seller talks the customer into buying a product, but shouldn't ask any questions that would make him/her uninterested
  • You should mention related products and be very enthusiastic when presenting the product to the customer(s).
  • Objections are concerns brought up by customers, usually about the price or quality. Four ways to handle these objections are to clarify, to acknowledge, to respond, and to confirm.
  • The seven methods for handling objections are direct denial, indirect denial, reverse position, reverse English, question, superior point, and pass-up methods.
  • Methods for closing the sale are getting multiple positive answers, narrowing down choices to help the customer decide, summing-up selling points, and offering inducements to buy the product now
  • Same here!
  • Don't worry about that, I use mine every day at the gym and drop it all the time. It's still in perfect condition.
  • Really? That's fortunate!
  • Some methods to remember are to welcome customers with a hook, connect with customer with personalized statements. and suggest complimentary items.
  • Closing the sale is when the seller makes the final point to get the customer to purchase the product, you should start this process when you see buying signals, which are behavioral cues indicating that the customer is ready to buy it.
  • It sure is!
  • Overall, this product is definitely worth it!
  • Also, a trial close is when the seller studies the customers mood to determine if they are going to buy the product.
  • After sale activities are things to make sure customers are satisfied. These can include surveys and emails. To plan for more sales, you could send ads through those emails to get customers interested in coming back into the store
  • Awesome! Can we go back to playing basketball now?
  • Yea! I think I'll buy it!
  • Great! I'll contact you letting you know about our new products.
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