Derek Dad

Derek Dad
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Storyboard Text

  • Who Are They?
  • Derek Dad, 34, parent of a struggling special needs elementary school student. No background in education. 
  • How does the problem you want to solve relate to them?
  • Derek wants to be involved in his child's progress and help with his IEP plan but is not sure where to begin. 
  • How do they currently solve this problem?
  • Derek regularly contacts teachers for updates and asks the school behaviorist for ideas. 
  • Tommy
  • Give them a name, age, gender, occupation or role, and any other appropriate demographics
  • How does this solution connect to their needs?
  • Derek would like the teachers to give him places outside of school to search like websites, twitter, and apps for home. 
  • What do they care about?
  • How does this solution not solve this problem?
  • Derek feels like he is constantly bothering the teachers and only getting some perspectives, he would like to hear from other parents as well. 
  • How do they currently solve this problem?
  • What is their technical skill level or subject matter expertise?
  • Derek is comfortable with technology and social media, but rarely makes connections outside of his family and friends. 
  • What are the pros?
  • What are the cons?
  • Will they need a point and click interface or will they be configuring and programming?
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