In this example you can see my child Elaina transmitting hesitant non-verbal communication and a worried expression, while I am not being receptive to her. My body language is closed off and my face shows my frustration.
I used an angry tone of voice when I told Elaina she should not be downstairs. I didn't attempt to offer any empathy or seek to clarify, and this response caused a clear physical reaction in Elaina, who collapsed and started sobbing.
Let's try this again!
"Mama, I can't sleep. I don't want to be in my bed."
Elaina is still transmitting the same message, but now I am more receptive. I have an expression of concern on my face and open body posture.