Sales Return Complaint

Sales Return Complaint
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  • I do, how can i help?
  • Hello sir, do you work here?
  • Is something wrong with it?
  • I need to return my recently purchased television 
  • yes the Google Assistant, which i believe was guaranteed, does not work
  • I  understand your frustration ma'am but that was just an inclusion not a guarantee
  • I wish I could do something about it but the specific fault in your product does not fit within our return requirements 
  • Are you saying i can't get a refund for my faulty TV?
  • This is outrageous! i'd like to speak with the manager now!!
  • I'm afraid I am the manager
  • You just lost a customer and I will be taking this up with the FTC
  • i'm terribly sorry for the inconveniences ma'am
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