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Storyboard Description


Storyboard Text

  • sender: customer
  • channel:air, face to face message: requests for help                                          encoding: employee needs to help customers                                           barrier: employee is on a cell phone
  • sir, you can help me?
  • construction in the next room.
  • barrier: side conversations feedback:bystander acknowledging what the customer is trying to say
  • sir, can you please help me finds some beans?
  • receiver: employee
  • ...so then i said...then he said..so i said, "no way".
  • that guys trying to speak to you.
  • barrier: customer is upset and leaves feedback: employee having the conversation finally turns around to nobody
  • whaaaat!!!??
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