Mental Health Dashboard

Mental Health Dashboard
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  • Need Identified
  • Dave, I still need to know the average service contacts for episodes of care provided by ...
  • Dave, can you let me know how many referrals we are receiving for Psych Therapies ?
  • It may take me a few hours to extract the data and filter through the records, is that ok?
  • This is not sustainable
  • Concept Proposed
  • This is not an efficient way for us to work is it?  We need realtime access to this data.
  • I have been thinking about a visual dashboard that everyone could access from anywhere, how about I create a proof of concept
  • The Strategy
  • PersonasInterviewsUse Cases & ScenariosIterative FeedbackEvaluation
  • SKYPE
  • Let's develop an easy to use visual dashboard to help you with your role in planning and managing mental health service providers
  • Great, this is going to be helpful
  • How can our organisation have access to consistent mental health data applicable to many different levels of management easily?
  • Requirements Gathering
  • Tell me about your reporting needs
  • I hope this isn't going to be expensive to implement
  • Dave could see the potential to save everyone time and effort chasing report data by building a dashboard in Power BI and hosting it via a browser, he proposed a proof of concept to his supervisor
  • Proof of Concept
  • Date Range
  • Age Range
  • Meeting with a small group of users requirements gathering began
  • Iterative & Continual Feedback
  • NQPHN Intranet News
  • New Mental Health Dashboard Released TODAY!
  • Dave, takes time to interview users that fit the persona profiles, including the Executive Director!
  • I need to know we are allocating funding based on evidence
  • User scenarios and use cases shape the proof of concept. User Acceptance testing completed using the proof of concept
  • Region
  • Program
  • FEEDBACK
  • With a few tweaks, this is going to be really useful
  • Program
  • The dashboard is released to the organisation, however feedback is ongoing with iterative reviews on the dashboard planned
  • Good job on the dashboard Dave, this is going to save us time managing contracts & it's easy to use
  • Thanks keep the feedback coming
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