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New AVHOA board member, Susan, attends her first board meeting. She is so confused by the board's meeting operation procedures, Robert's Rules, that she sits silently because she doesn't know when it's ok to speak.
Back at her apartment, she remembers being given a packet of materials for new board members and that it included training resources.
She logs into AVHOA Connect and finds and completes the Robert's Rules Learning Module.
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