Managing student behavior
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You're so dumb
You're such a loser
De-escalation technique number 1: Remain calm. Assess the situation. Be ready to react especially since it has escalated to violence. Make sure all other students are safe and away from the situation.
De-escalation Technique #2: Separate the two offenders from each other and from the group. Instruct them to take a time out break in two different locations, preferably a private place.
De-escalation technique #3: Have a one on one conversation with both students and engage in active listening. Do not judge or reprimand at this time. Just listen and repeat back what they are saying.
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