Rights and responsibilities

Rights and responsibilities

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  • I bought a shirt and I want my money back!
  • Hey what can I get for ya
  • I’m sorry but I don’t make enough money to do a refund policy
  • when I opened it there were holes and I demand a refund!
  • Plus I don’t think there were any holes when I packaged it
  • In this scene the consumer has the right to ask for a refund.
  • I’m sorry but you have no evidence that you found it like that
  • But the responsibly to know if they have a refund policy
  • I recorded my son opening it!
  • Can you show me 
  • The owner has the right to decline the refund
  • Thank you
  • oh I’m really sorry here is your refund
  • But the responsibility to know if that item was faulty
  • If the consumer hasn’t evidence that the holes were there after opening the package then...
  • They could get a full refund!
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