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  • By not saying anything I was able to let her speak about what was important to her 
  • Hi Ashley, thanks for coming to speak with me today. What is troubling you?
  • My grandmother is sick and I'm feeling conflicted about seeing her
  • hummm....I wonder if should ask why the grandma is sick to find out why she is feeling conflicted? 
  • she has recently gotten pneumonia, and with the new baby I am worried about taking him there
  • I really want to see her but I think its too risky to take the baby
  • The use of silence can add a lot of value to the theraputic relationship
  • Thanks for chatting I feel much better now 
  • Egan, G. (2014). The skilled helper: A problem-management and opportunity development approach to helping (10th ed.). Belmont, CA: Brooks/Cole, Cengage Learning.  
  • References 
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