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  • It is time to return this XBOX One. Best buy is just around the corner!
  • I am here to return my XBOX. Can I speak to your manager?
  • Oh, I am sorry sir. I will get his assistant to help you right away. 
  • I am sorry about the delay sir. He will be right out. 
  • I have my receipt and proof of purchase from this store for my xbox. A girl name Lisa sold me it and told me to return the xbox if it had issues. 
  • Would you mind showing me the problem?
  • As you can see, the screen is only white and i cannot view the games. 
  • Unfortunately sir, we cannot return the xbox. This is a manufacturer issue that does not meet our refund standards. Your receipt is not enough. 
  • I guess I have to write a letter to Microsoft explaining my issue. 
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