Updated: 1/26/2020
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Storyboard Text

  • By: Jaden Lindo
  • Time to go study. I remember my roommates mentioned that Stauffer library was a great place to get work done!
  • Joseph S. Stauffer
  • UGH! I've been walking around the library and there is no place to work! [1]
  • We are trying to study. Please be quiet!
  • Citations
  • Joseph S. Stauffer
  • Hmm. There is an open spot but it isn't private enough. There needs to be a better way to find seats! Oh well. Better keep searching! [2]
  • Joseph S. Stauffer
  • I see a couple open seats!
  • Joseph S. Stauffer
  • Quiet, private and comfortable. This will do! Finally I can begin my work!
  • 2. Oppong, T. Why Curiosity Leads to Creative Breakthroughs [Internet]. Inc.com. 2016 Aug 24. [cited 2020 Jan 23]. Available from: https://www.inc.com/thomas-oppong/why-curiosity-leads-to-creative-breakthroughs.html Here we see that the student is faced with challenges and through his thought bubble, he begins to think about innovating a way to make this process easier. As Thomas Oppong states in his article, creativity allows us to identify problems that need to be solved. Curiosity allows us to extend out of our comfort zone and challenge things that have not been done before.
  • 1. Matrix, S. What is Service Design Thinking [Transcript]? OnQ. N.a. [ January 22, 2020]. Available from: https://onq.queensu.ca/d2l/le/content/363750/viewContent/2177686 /View Alex Rawson, Ewan Duncan, and Conor Jones explain that overall impressions do not come from a single interaction, but multiple touch points because satisfaction can all be undone in a single interaction failure that does not meet expectations. In this case, not being able to find a seat may ruin the users expereince. Therefore there is a need for an innovative method to find seats.
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