Agile

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Storyboard Description

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Storyboard Text

  • Looking for product trouble shooting support? Call: 555 - 555          --------          ------          ---- ---
  • Attention
  • ?!
  • Looking specific product trouble shooting support? Call: 555 - 555          --------          ------          ---- ---
  • Interest
  • - Model based - Trouble shooting tree - Instant answers - Advice on follow up
  • This process should make it a lot easier and faster to find answers. And I am measured on call speed, so that should help. 
  • Desire
  • Let me add the phone number for this internal troubleshooting on my short dial list.
  • Action
  • Hi tech support? I have a customer hanging on the other line with the following issue...
  • Onboarding
  • You should use this new number. These guys really know what they talk about!
  • Retention
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