THE RIGHT TO REDRESS

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Storyboard Description

call story to the ombudsman act office

Storyboard Text

  • 1. Hello this is the Ombudsman Act Office, how may I assist you
  • 2.Hello...good day, my name is Jonnell Archer and I wish to make a complaint
  • 3. Ok, Ms.Archer  my name is Henrian Taren and i will be assisting you today ...go ahead.
  • 4. On the 23rd of January 2018, I purchased a cell phone from Technolowiz. They turned on the phone and set it up for me then I left.  As soon as I went home and tried to place a call the phone completely shut down.  I immediately went back to the store and told them what had happened. The sales person had a nasty attitude towards me and then blamed me for destroying the phone.
  • 5. Wow, Ms.Archer I am so sorry to hear that. Whether or not you had contributed to the malfunctioning of the phone you certainly did not deserve to be treated like that.  I will have a talk with the manager of Technolowiz and we will get to the bottom of this. Because you have a right to redress and as a member of the "Consumer Protection Agency " I will ensure that.
  • 6. I can assure you that I truly didn't do anything to that phone to destroy it.
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