Now i'm all scratched up and I have a photo shoot!
This is Gilberto. Gilberto is at the mall looking to buy new clothes. He couldn't find anything he liked so he decided to leave.
No, it wasn't my fault!
You ruined my modeling career! Pay up.
As Gilberto was leaving the store, he swung the door open and accidentally hit and made a guy fall over.
So we can all agree that this was an accident. However one party feels wronged.
The man, Juan, understood that Gilberto didn't do it on purpose. However now he has a bunch of scratches and bruises and was on his way to a photo shoot to become a model. Juan demands $200 from Gilberto.
I can always wait and go apply to be a model again. And I know you didn't mean for this to happen.
Thanks man for complying with me. I wouldn't have ever wished this on you.
Gilberto tells Juan that he wont pay the $200 since it wasn't his fault. Juan super mad at Gilberto proceeds to scream at him. Gilberto tries to negotiate with him but it doesn't work.
Both Gilberto and Juan decide together to get a mediator. The mediator, Paul, listen to both Gilberto's and Juan's pov. Pablo since he's a mediator cant impose a solution however making sure that both Juan and Gilberto understand each others pov Juan and Gilberto think of a solution.
Because of the mediator Juan was able to learn Gilberto's pov and vise versa. After that process Gilberto's says to Juan that he doesn't have to pay $200 but does have to pay roughly $20 for scratches and wounds ointment. Gilberto agrees because he feels bad that he ruined Juan's chance of becoming a model (at least for now). Which means this conflict was resolved saving both time and money.