UX David Airport scenario

UX David Airport scenario
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  • Alejandro is going home from a weekend trip.  He checks in his bag but keeps his backpack. 
  • His flight has been delayed.  He has to stay overnight in the airport. he is worried he will lose his backpack.  His phone is running out of power.  He needs to eat something or his blood sugar will get too low     
  •  He tries find a place to laydown and rest.  He needs to charge his iPhone.  The only outlet is in a corridor. He cannot sleep.
  • He sees an advert for the Airport Concierge app.  He downloads and uses the app to find a more comfortable chair to spend the next few hours.  
  • He has located a place that is safe to sit in comfort thanks to the Travel Concierge app.  Stewerdess notices that he is sweating and gives him water. it also tells you where available charging ports are.   
  • The next day TSA busts him for having a backpack full of oxycodone.  Stewardess informed that he was suspicious because he was sweating must have planted them on him. 
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