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  • Hey John! Did you take care of the defects raised in reviews?
  • Yes. Also conducted Defect Prevention Analysis including Rejected and Slipped defects.
  • Good. Ensure 5 Why analysis effectively identifies root cause
  • Will ensure action items are specific to RCA with status, owner and date updated.
  • Take care of CAR criteria on frequency and defect count while doing DP
  • Sure. I will do a CAR based on criteria defined.
  • It is very important to track effectiveness of actions taken.
  • Okay. I will plot the trend of key metrics to verify effectiveness.
  • Perfect! You can do a CAR not only on problems but on positive outcomes too.
  • Yes. I plan to do a positive CAR on "7/7 ELF" last 3 times.
  • Great! You can also showcase automation ideas, ZD and other innovations.
  • Thanks a lot. Prevention is better than cure!
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