Shiane: Hello Sir, How’s your day going so far ?
Jack: Hello , I was calling regarding my latest bill payment
Shiane: Yes Sir that's great let me pull that up for you
Jack: Yes yes thank you ,I don't have much time so it would be great if you could please help me out with this as soon as possible.
Shiane: oh okay sir , I will do my best , Im ready . Name and last four of your social security please
Pt.2 -Shiane: well hello Mr . Smith it says here your last payment was last month on the 14th of july
AUTO CARS . & MORE
Jack : Jack Smith , 2506
Jack: NO ! NO ! they have it all wrong my assistant made my payment this month and I was also given a confirmation number and now im getting caution bills in my mail I will not tolerate this kind of nonsense
Shiane: Im really sorry sir , but i will need to transfer you to insure the help you need