Today we will be talking about the importance of non-verbal communication.
Eyes and Eyebrows
As a waiter, I always try to initiate eye contact, have relaxed eyebrows and cheerful eyes.
The four body languages I am choosing to discuss are eyes and eyebrows, face, posture and gestures.
Using our eyes is one of the most important ways we communicate non verbally. We open them to show fear or surprise, squint to show suspicion or confusion and make eye contact to show respect and cheerfulness.
Our faces show our moods and emotions. When we have lots of energy we move our muscles upwards and display happiness. Although when we are sad, all muscles are relaxed and pointed downwards, demonstrating uninterest in whats going on.
Thanks for learning about non-verbal communication skills today!
At all times our posture can indicate our mood. If we are sitting up, initiating eye contact, and have loose arms and hands then we have an open posture. However, when we are resting our head, have crossed arms and are looking out the window then we have a closed posture. All of these things can show how much attention we have.
Gestures are nonverbal signs we use to communicate with each other. These include waving, nodding yes or no, hugging and thumbs up. These movements of hands or face are important to communicate in conjunction with speech.