Good morning Sir, I have completed my cleaning, is it fine?
Waiting for feedback
Yes, you have done a good job. I am pleased with the cleaning. Thank you.
Thanking staff for their feedback
Thank you for your time and your valuable feedback.
After completing your task, follow these 4 steps. Step 1: Greet customer with a smile, Step 2: Ask for feedback politely.
Reporting feedback to supervisor
Hi Sir, the customer feedback that he is very pleased with the service.
Wait for the customer's feedback.
If you encounter customer requests, queries, needs and complaints that cannot be properly addressed
I understand, you would like me to clear the trash twice a day. Would it be from today onwards? Noted on your request, I will check with my supervisor and let you know the decision in 10 minutes.
Good morning Sir, I am unable to handle the customer request which is to change the vacuum cleaner as it is too noisy.The customer's details are as follow: (1) Name, (2) Contact number, (3) Email, (4) Request for a response via which channel
Whether it is positive or negative, follow with Step 3: Thank the customer for their feedback
Revert back to customer regarding enquiry
I have checked with my supervisor, and he will contact you within 3 working days
Proceed with the last step, step 5: Report to supervisor about the feedback received
Upon encountering a customer request, query, need and complaint that cannot be properly addressed, follow these 3 steps. Step 1: Inform Supervisor on the Issue at hand that can't be addressed, Step 2: provide full details of customer to Supervisor to do follow-up action