PNB Use Case 5
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I'm unhappy with customer service here. They can't suggest the most suitable investment fund for me.
I'm unable to consult him which investment fund to choose.I'm also having difficulty to understand each product.
Puan, you can open an investment account for your child and assign you as his guardian. I recommend to go for fixed price funds for first timer. Fixed price funds is capped at RM1.00 per unit.
Rizwan, why do I receive feedback from customer that you're unable to fully explain to them about our products? You have been here for 1 year You shouldn't be having this problem.
I need to study every investment fund again.
Encik Razak, can you be my revision partner? I'm still unable to fully master the foundation of each of our investment offering. I just got a good scolding from Encik Robert.
I think we can try doing e-quiz on the SelfDrvn app for each topic you study. It will aid your learning journey.
Wow! I have many options to choose from! I want the most suitable fund as an early investment for my child.
Excellent work Rizwan! Customers are happy with you. They are impressed by how knowledgeable you're about our products and they're happy that you understand their investment risk level tolerance.
Micro learning via SelfDrvn e-quiz helps me a lot!
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