Mustard Customer Experience

Mustard Customer Experience

Storyboard Text

  • Nibbles and drinks have arrived and are on the table
  • Do you have any questions about the menu or any dietary requirements?
  • I'm gluten free, what can i have?
  • Waiter shows the customer what is suitable for them/answers any questions about the menu
  • Thats no problem, i'll show you...
  • i'll have the salmon to start and then the lamb
  • And i'll have the salad then the fish pie
  • Great, thank you. Can i get you any more drinks or any more nibbles?
  • We're fine for nibbles thanks, but we'll have a bottle of the Chardonnay
  • The wine arrives and the customers wait for their food. Any extra MEP needed is delivered to the table
  • The check comes into the kitchen and the chefs work on it
  • The starters arrive at the table and are given to the customers. Drinks are topped up if needed
  • The customers eat their starters. The waiting staff observe for subtle signs to see if the guests need anything else.
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