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  • Establishing Rapport with Co-Workers
  • Hi, Ben (CNA). I hope you are having a good day so far. I am so busy today with all my patients because we are short staffed, so I was wondering if you could help out one of my patients throughout the day?
  • Hello, Rebecca (RN)! I am having a great day and I would be more than happy to help you with whatever you need as long as it is under my scope of practice. 
  • Floor C6
  • Nurse's Station
  • Delegating Tasks
  •  Mr. McGee will be your patient. He is on bed rest and will be needing to be turned Q2H to reduce the risk of a pressure injury. 
  • I have ensured this is the right task, circumstance, person, direction, and supervisor. 
  • I will get right on this. Thank you for trusting me with this task.
  • Effective Work Collaboration
  • I had the best care today! Thank you, Ben!
  • We are so glad we could use delegation to help each other out as well as our patient
  • As a nurse, it is our responsibility to provide hands- on care to patients that will promote an ongoing assessment of the patient’s status as well as following the plan of care to strive for the best possible outcome for our patient. We will do this in such a way that will demonstrate respect,care, and a willingness to put the patient’s needs before anything else. The only way to make this possible is to delegate, which is a part of daily work of nurses. 
  • The care is coordinated and planned to meet the patient's need, but to make that happen RNs must delegate the work. “Delegation involves giving another staff member the responsibility and authority to complete a task or activity” (Finkelman, 2008, p. 331). RNs cannot delegate a task that is outside the approved practice just like CNAs cannot perform tasks that are out of their scope of practice. When a nurse delegates, he or she still holds responsibility and accountability for the provision of nursing practice. The RN must consider the 5 rights of delegation.
  • Communication and information are key components of delegation (Finkelman, 2008). If the communication is ineffective then that could result in the task being completed ineffectively. Being respectful and thankful can make all the difference in the world when you are needing help with your patients. The RN and CNA in this situation show respect and a collaborative work ethic. The patient was well taken care of and he was injury free!
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