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Storyboard Text

  • Hello, my baggage did not arrive. I am so confused. I don't know what should I do.
  • Hello, how can I help you?
  • Thank you.
  • I will do everything to find your baggage, don't worry.
  • I need your personal details and description of your baggage. I will be asking some questions and I need you to fill the PIR form as well.
  • Okay
  • My name is Lisa Smith and I do have my bag tag number as well.
  • Whats your name? Do you have your bag tag number?
  • Okay, here you go.
  • Perfect. Can I ask you for filling some details on this form for me, please?
  • If your bag will not be founded you can bring your all receipts and pictures of your staff in your baggage to get your compensation.
  • Okay, thank you.
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