Know your consumer rights!!

Know your consumer rights!!

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  • Heyyy Kali!
  • Wassup Girl!
  • They ripped me off. The dress I bought didn't even look like the picture they uploaded online.
  • I have no idea, I don't think they would care.
  • Did I tell you what Amazon did to me?
  • Let's see if Ms. Willis-Brown can help!
  • Can't you file a complaint or something?
  • No you didn't, what happened?
  • Good morning class!
  • Team Pineapples, who's absent?
  • No one.
  • Yeah, I'm a little confused about that.
  • Ms. Willis-Brown, can you please explain how a consumer can protect their rights?
  • Us consumers have the right to exchange or return items. This happens usually if we don't like the item, if it doesn't fit, or some other reason. Even though these policies can vary from store to store, it can still be a lot of help.
  • For example, let's say that Kali bought a dress for her mom from Macy's and it costs $49.99. If her mom doesn't like it or the size doesn't fit, she can go to any Macy's store and exchange it for something the same price as the previous dress.
  • The FTC stops unfair and fraudulent treatment from companies to consumers. They collect complaints and if that company needs to be sued, they're the ones that can handle that for us. 
  • We can also leave a complaint on their site or for example, Yelp to inform others that the company is not staying true to its consumers.
  • The most important place to complain is to the Federal Trade Commission or (FTC)
  • No problem, I'm here to help my students!
  • Ohhhh, that makes so much sense.
  • I've been ripped off let me go on my computer right now, thanks for the info Ms. Willis-Brown!
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