Katie receives a phone call and the caller is crying. She thinks it is Polly, her eldest daughter, and attempts to talk to her, just as the phone line cuts off.
Later, Katie tells Bill about the mysterious phone call. Bill tells her that there's nothing to worry about and that it was probably a wrong number that called.
The couple conclude that Bill's sister, Dawn, was the crying girl and immediately drive to her home.
They arrive at Dawn's house and notice her door is unlocked and scratched, and they are surprised to see that she's fine and asleep. They wake her up, and find out that she's not the crying voice. Katie and Bill go home.
Katie went to sleep that night, and woke up without Bill by her side. He went outside and found her family having a funeral for him.
Exactly five years from Bill's passing, Polly is married.