Damaged Baggage LP

Damaged Baggage LP

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Storyboard Description

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Storyboard Text

  • Morning, I have just departed my flight and was waiting for my luggage, but  it hasn't arrived ?
  • Good Morning Sir, how can I help you today ?
  • Thank you very much .
  • I'm really sorry about that Sir, let me just see if I can find out what has happened ?
  • I flew from London.
  • I am very sorry to inform you Sir, but we can't locate your luggage.
  • Where did you fly from Sir ?
  • The last time I saw it was at check-in  and it's a black  suitcase with 4 wheels.
  • Where did you last see your bag  and can you give me a description please?
  • Yes of course.
  • Could I see your Bag tag number please ?
  • What do you mean, you can't find my luggage ?
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