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UX storyboard
Updated: 10/7/2020
UX storyboard
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Storyboard Text

  • Guess I'll try Shuang Cheng!
  • Clare wanted Chinese food for dinner but didn't know where to order from as she was new to campus, her new roommate recommends she try Shuang Cheng's.
  • Clare goes to open's Shuang Cheng's website to see how she should go about ordering her food, she doesn't really like to talk on the phone and with COVID she doesn't want to go to the restaurant.
  • Looking at the website, Clare quickly becomes disappointed when she doesn't find any header mentioning online ordering. She goes and clicks on the Contact Us tab.
  • Clare is sad and frustrated that there is no mention of online ordering, not even through a service like UberEats or Grubhub.
  • Clare has to decide if she wants to eat at Shuang Cheng and just call and place an order, or if she should eat at another restaurant with online ordering.
  • Clare decides to eat at Shuang Cheng's regardless but is still upset and inconvenienced that she has to call and pick up the order herself.
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