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  • Yes i wanted to order a cake for a birthday party?
  • Hello how can i help you? 
  • What kind of cake were you looking for? 
  • Uhhh.. like a girly cake for my 7 year old niece.
  • Okay i will come pick it up tomorrow at 3:30. 
  • Okay .. your total will be 45$
  • Thank you so much !!
  • She got the cake and paid for it, but she didn't check if the cake was how she wanted it .
  • YOU NEED TO GET FIRED, YOU DON'T KNOW HOW TO DO YOUR JOB !!!
  • 30 minutes later she came in angry and screaming at the cashier saying it wasn't right.
  • I'm sorry ma'am it wont happen again i can give you a refund or you can talk to my manager?
  • Obviously i want my money back !? What do you think? 
  • She left furious still complaining even though she got a refund and a new cake. But the cashier did what she was told, knowing that the customers are always correct..
  • I'm so sorry it was my fault it wont happen again, have a great day..
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