Sam understands in order to optimize her customer experience, she must use real time call center and sales data, but finds this difficult with all of the different service providers and platforms she uses.
Frame 5 - Benefits (15 Seconds)
✔ Measure ✔ Real-Time ✔ Retention ✔ ROI
Sam discovered Escendo with their optimized customer experience platform that strengthens customer lifetime value by using real-time call data and A/B split testing.
Frame 6 - Call to Action (5 Seconds)
Using their automated IVR phone system, customers are identified by status and personal identification to receive customized messaging paths to optimize customer performance. Escendo further increases customer experience with A/B split testing and driving traffic through better performing channels.
Sam is now able to measure her customers experience satisfaction in real-time and drive traffic to build better retention and increase her ROI.
Be like Sam and increase your campaigns profitability and Customer Lifetime Value while also reducing your chargebacks.