Complementing MDM

Complementing MDM
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  • Where's that new dress I ordered?
  • We've got another problem order. Address rejected.
  • Contact the customer and see if you can get the right details.
  • Can you please contact this customer to sort this out?
  • Not another one!
  • We're really sorry! We'll send it again. The dress should be with you in the next few days.
  • That's just not good enough! The party is tonight!
  • Not again!  This is costing us a fortune in mis-delivery and customer service. There has to be a better way.
  • Another cancelled order. Wasn't even our fault. You'd have thought these customers would know their own address!
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