Jacques demonstrates all of the components of good listening. He hears and pays attention to what Robyn is saying, understands the message she is sending, responds to her and will remember it after a period of time. Because of this, the bond between Robyn and Jacques is strengthened.
Jacques and Robyn met after Robyn immigrated from China to Canada a year ago and the pair instantaneously clicked. From there on, they have been spending a vast amount of time together trying to get to know each other.
From hanging out with Robyn, Jacques has noticed that Robyn has a lot of obligations. He realized that she lives alone since her parents are still in China and that she is working full-time to pay for rent and school while trying to properly master her English speaking skills.